Terms & Conditions

TERMS & CONDITIONS

These terms and conditions ("Terms") govern your use of the website and services provided by Studio Artesano LLC dba Casa Amé ("Company," "we," or "us") as a platform for selling handcrafted home décor products made in Latin America to customers in the United States. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. General Terms

1.1 Eligibility: You must be at least 18 years old to use our website and services. By using our website, you represent and warrant that you are of legal age to form a binding contract.

1.2 Account Registration: To access certain features or services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and agree to provide accurate and complete information. You are solely responsible for all activities that occur under your account.

1.3 Prohibited Activities: You agree not to engage in any illegal, fraudulent, or harmful activities on our website. You shall not violate any applicable laws, infringe upon intellectual property rights, or interfere with the security or functionality of our website.

1.4 Modification of Terms: We reserve the right to modify, update, or amend these Terms at any time without prior notice. Your continued use of our website after such modifications constitutes your acceptance of the revised Terms.

2. Services

2.1 Online Platform: Our website serves as an online platform where we, as the seller, list and sell handmade home décor products purchased from artisans (artesanos) in Latin America. Customers in the United States can purchase these products directly from us through our website.

2.2 Product Listings: We strive to provide accurate descriptions, images, and information about each product. However, please note that variations in materials, patterns, and designs may occur, as these products are handcrafted by individual artisans using traditional techniques.

2.3 Transaction Processing: We provide tools and services to facilitate transactions with buyers, including order management, payment processing, and customer support.

3. Product Information and Authenticity

3.1 Handmade Nature: The home decor products listed on our website are handcrafted by artisans from Latin America. Due to the handmade nature of these products, there may be slight variations in color, size, and design, which adds to their uniqueness and charm.

3.2 Authenticity: We take pride in offering authentic and ethically sourced handmade products. However, please note that variations in materials, patterns, and designs may occur, as these products are crafted by individual artisans using traditional techniques.

4. Intellectual Property

4.1 Ownership: All intellectual property rights, including copyrights, trademarks, and trade secrets, in our website and its content are owned by or licensed to us. You agree not to reproduce, distribute, modify, or create derivative works of any materials from our website without our prior written consent.

4.2 Artisan Intellectual Property: The intellectual property rights associated with the handmade products listed on our website belong to the artisans (artesanos). Any reproduction, distribution, or use of their intellectual property without their express permission is strictly prohibited.

5. Privacy

5.1 Privacy Policy: Our Privacy Policy governs the collection, use, and disclosure of personal information provided by users of our website. By using our website, you consent to the collection and use of your personal information as described in our Privacy Policy.

6. Shipping and Returns

6.1 Shipping: We strive to ensure timely delivery of the products to customers in the United States. However, please note that shipping times may vary due to factors beyond our control, such as customs procedures and domestic and international shipping delays.

6.2 Returns and Refunds: We have a return policy in place that allows customers to return products in accordance with the applicable laws and regulations. Please refer to our separate Returns and Refunds Policy for detailed information on the return process and eligibility criteria.

7. Limitation of Liability

7.1 No Warranty: Our website and services are provided on an "as is" and "as available" basis without any warranties or representations, either express or implied. We do not guarantee the accuracy, completeness, or reliability of any information or content on our website.

7.2 Limitation of Liability: To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of our website or services, including any loss of profits, data, or business opportunities.

8. Governing Law and Dispute Resolution

8.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the state of New York, without regard to its conflict of laws principles.

8.2 Dispute Resolution: Any disputes arising out of or relating to these Terms shall be resolved through negotiation and, if necessary, through binding arbitration in accordance with the rules of the American Arbitration Association. Any arbitration shall take place in New York City, New York.

9. Disclaimer of Liability for Product Use

9.1 Product Use: Our home décor products are intended for decorative purposes only. While we strive to provide products of high quality and craftsmanship, it is important to note that they are not designed or intended for any specific functional or safety purposes.

9.2 No Liability for Injuries: We expressly disclaim any liability for any injuries, accidents, or damages that may arise from the use, misuse, or inability to use our home décor products. By purchasing and using our products, you acknowledge and accept the inherent risks associated with their use and agree to use them at your own risk.

9.3 Product Care and Safety: We provide general guidelines for the care and maintenance of our home décor products. It is your responsibility to carefully follow these guidelines and exercise caution when handling or displaying our products. We are not liable for any injuries or damages resulting from the failure to follow these guidelines or any negligent or improper use of the products.

10. Miscellaneous

10.1 Severability: If any provision of these Terms is found to be invalid or unenforceable, such provision shall be severed from the Terms, and the remaining provisions shall remain in full force and effect.

10.2 Entire Agreement: These Terms constitute the entire agreement between you and the Company regarding the use of our website and services and supersede any prior agreements or understandings.