Thank you for choosing Casa Amé for your shopping needs. We are committed to providing a smooth and efficient shipping experience. Please review our shipping policy to understand the details of how we handle shipping of your orders.

Order Processing:

Orders are typically processed within 1-3 business days from the date of order placement.

Please allow an additional 1-2 business days for order processing during peak seasons or promotional events.

Shipping Timeframe:

We strive to ship out all orders within 1-3 business days from the date of order confirmation.

Delays may occur due to unforeseen circumstances such as product availability, weather conditions, or carrier issues. In such cases, we will notify you promptly.

Shipping Methods:

We use reputable shipping carriers to ensure the safe and timely delivery of your orders. The available shipping methods will be displayed during the checkout process. Shipping options may include standard, expedited, and express delivery, with associated costs provided for your convenience.

Order Tracking:

Once your order is shipped, you will receive a shipping confirmation email containing tracking information. You can use the provided tracking number to monitor the status of your shipment through the carrier's website.

Shipping Charges:

Shipping charges are calculated based on the weight, dimensions, and destination of the package. Any applicable shipping fees will be displayed during the checkout process before you complete your order.

Shipping Destinations:

We offer shipping to a wide range of domestic and international destinations. Please note that international customers may be subject to customs duties, taxes, or import fees imposed by their respective countries. These charges are the responsibility of the recipient.

Incomplete or Incorrect Addresses:

Please ensure that your shipping address is accurate and complete before finalizing your order.

We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.

Shipping Delays:

While we make every effort to meet our shipping commitments, unforeseen delays may occasionally occur. If your order experiences a significant delay, our Customer Support team will reach out to you to provide updates and assistance.

Contact Us:

If you have any questions or concerns regarding our shipping policy, please feel free to contact our Customer Support team at hola@casa-ame.com.

Please note that our shipping policy is subject to change without prior notice. It is advisable to review the policy before making a purchase.